nerotech.blogg.se

1. Like a boss callcenter meme update#
2. Like a boss callcenter meme Patch#
3. Like a boss callcenter meme professional#

Trust us, they are only trying to solve the issue taking your frustrations out on them helps no one. Maybe we should add “anger management coach” to a CS’s job description. But that doesn’t mean they have all the time in the world! Mentioning only the relevant points will help them solve the issue more quickly. When your job description includes “part-time therapist”.Ĭustomer service reps are some of the most patient folks around.

Customer service memes like this can help too. Here’s a neat example from Slack:Ĭontinuing with our example above, constant updates – via blog, landing page, or social media – helps to reassure customers that the team is working on the problem.

Like a boss callcenter meme update#

In situations like this, it is the task of CS to apologize and update the customers regularly on the status of the problem. However, rest assured, things can and do go wrong. Obviously.Ĭue “We Didn’t Start the Fire” by Billy Joel. Customer service is no different, and happy reviews can sometimes give a better energy boost than a double espresso. Is workload wearing you down? It happens to the best of us, and sometimes we need to remind ourselves that we are doing the best we can. Customer service teams must update customers with tact and honesty, so they understand and are willing to stay.

In the case of a price increase, a company always faces churn, especially if its competitor maintains the same price. Not only does customer feedback contribute to their KPIs, but it also helps them find out what they can do better next time. But for customer service teams, feedback is a lifeline. Love it or hate, feedback is essential for growth. Boss mode: On 💪ĭon’t you just love that feeling when your boss forwards an email with really nice comments from the customer? If you’re on the receiving end, make sure to pay it forward – leave a nice review, and mention your rep by name. So being nice has a better chance of getting you what you want. Seriously though, customer service folks tend to put in extra effort for their favorite customers. To customers who do this: You are the best. “Tell me whyyy/ Ain’t nothing but a heartache/ Tell me whyyy/ Ain’t nothing but a mistake/ Tell me whyyy/ I never wanna hear you say/ I want it that way.” A good customer service manager knows that, and politely yet firmly steps up whenever the customer is making unreasonable demands. “The customer is always right” is a sacred business philosophy…but there are a few reasons why it is problematic to follow. Oh, come on.😞ĭon’t you just hate it when that happens? And if the customer has a really complicated query, you can look forward to sitting on it for the next hour.

Like a boss callcenter meme Patch#

Thank you for helping us patch critical issues and smoothly execute releases within some crazy timelines! 7. The fact is, CS can’t thank our engineers enough for making us look good in front of the customers. Another one bites the dust 🪳⚡️ĭid Friday come early? Just kidding. That said…if it’s not on the ticket, it didn’t happen.

Like a boss callcenter meme professional#

However, you can always count on customer service to keep things 100% professional and not vent to the customer. When overloaded by requests, fatigue and crankiness are perfectly normal. No ticket? Guess it’s not a problem then. 🤷🏽‍♀️ Because on some days, that Inbox Zero feels like a distant dream. Let this be the mantra of every customer service team ever. The team that slays together, stays together ⚔️ If your “work” voice compared to your normal voice is like Adele versus Batman, congratulations. More often than not, these interactions can be complicated, and they are also the first to take the heat when issues pop up. Alexa, play “Hello” one more time.📞įrom Karens to Chads, and everybody in between, customer service teams have interactions with all sorts of people. 🙅🏼Ĭustomer service professionals simply don’t know the meaning of “I don’t know.” If they can’t answer your question in the moment, they will direct you to a resource or a team member who can. We’ve compiled 30 hilarious customer service memes that will help you laugh, relax, and bring your A-game to your next customer conversation. Well, you know what they say, “a meme a day makes the stress go away” - or something like that. You have to deal with loads of questions, annoying bugs, and umpteen feature/discount requests, and also juggle multiple conversations on a daily basis.